Office work has become increasingly dependent on the proper functioning of IT components. Whether we are talking about standard solutions such as laptops or workstations or complex architectures, artificial intelligence or cloud solutions, it is essential that all these products and services function at optimal parameters.
The truth is that regardless of the field of activity, we are increasingly dependent on IT.
Most successful companies integrate their services or products into a well-developed technological solution.
It is no longer enough to have a fleet of cars to deliver goods. It is much more important to have a technical solution that allows you to easily reach your customers, estimate costs, calculate the fastest delivery routes for packages, and the departments within the company must work with modern tools in a safe and fast environment.
All of these planning, configuration, and support tasks fall on the shoulders of the IT department.
Think of your office as a well-oiled machine. All the components work together to get you to your destination. But what happens when the engine is noisy and uses too much fuel? Sometimes, the solution is not to replace the entire machine, but to take the engine to a skilled mechanic. In our experience, we have yet to find a company that couldn’t be saved, but we have certainly found dozens of clients who needed our help to optimize processes and make the best choices.
This is what IT outsourcing is all about. It's like hiring a specialized team to take care of the "engine" behind your business - the servers, networks, support, and all the digital infrastructure.
Okay, but what exactly are the benefits?
AVAILABILITY
When you outsource your IT services, you benefit from support all day, all year round. When you have an employee in the IT department, they take lunch breaks, cigarette breaks, vacation breaks or sick leave. KodingTech's outsourced IT services provide you with a team that is always ready to take on your requests. How fast? We respond, on average, within 4 minutes of receiving the request!
COSTS
Traditionally, you will pay a total of over 1700 euros/month for a mid-level person in your IT department. Here, we take into account salary, taxes, laptop, phone, recruitment and accommodation costs. Depending on the number of employees, the monthly cost of KodingTech outsourced IT support services starts at 225 euros per month.
EFFICIENCY IN EXECUTION
KodingTech has a portfolio of over 200 clients who trust our ability to provide IT support services. Thus, the problems that an employee in your IT department has never encountered before, we have managed to transform into procedures that we will use so that your business does not experience downtime, and you can focus on the things that really matter to you and for the growth you want.
SPEED
Depending on the nature of the problem, you would think that someone in the internal department would react faster. The reality is that this area is extremely vast. KodingTech relies on a large, strong and specialized team in all technological areas. Thus, the response time that is traditionally hampered by the 'research' process becomes time dedicated to effectively solving the problem.