{"id":14662,"date":"2023-02-13T13:19:37","date_gmt":"2023-02-13T10:19:37","guid":{"rendered":"https:\/\/kodingtech.com\/?p=14662"},"modified":"2026-04-22T14:40:11","modified_gmt":"2026-04-22T12:40:11","slug":"what-does-e-commerce-mean","status":"publish","type":"post","link":"https:\/\/kodingtech.com\/en\/ce-inseamna-e-commerce\/","title":{"rendered":"What is e-commerce: everything you need to know"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Given the extraordinary potential of the internet today, there has never been a better time in history to... <\/span><a href=\"https:\/\/kodingtech.com\/en\/opening-an-online-business-it-solutions\/\"><span style=\"font-weight: 400;\">open an online business<\/span><\/a><span style=\"font-weight: 400;\">. And because, however, the concept of e-Commerce is already quite old, we suggest you learn a little about it before you jump into this adventure. You will definitely make mistakes, but we believe that if you read the following lines you will be able to avoid at least some of them.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Okay, let&#039;s see what an eCommerce business entails!<\/span><\/p>\n<p><strong><em>Article updated in 2026<\/em><\/strong><\/p>\n<h2><span style=\"font-weight: 400;\">What does eCommerce mean?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We will start at the beginning, more precisely with the term &quot;eCommerce&quot;. The definition of eCommerce sounds something like this: electronic commerce, meaning any process of buying and selling products or services using electronic means, for example using mobile applications and the internet. And in relation to recent years, we can also add here the influence that AI has and will have in terms of online shopping.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, by e-commerce we mean both online commerce and any form of electronic transaction. This term is used for any type of business or commercial transaction that involves the transfer of information using the internet. It is therefore not surprising that it represents one of the most important growth engines for the internet. It is expected that in the future traditional and e-commerce will merge, as more and more businesses seem to move their activity exclusively to the online environment (something that has already partially happened during the pandemic).\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">The Beginnings of eCommerce<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Before eCommerce platforms, there was simply a concept. It was first popularized in 1979 by Michael Aldrich, an English entrepreneur who connected a television to a computer. This system was basically the precursor to teleshopping.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Shortly thereafter, in 1982, the first eCommerce company was founded, called Boston Computer Exchange. This was basically an online marketplace where you could sell your used computer.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The first online marketplace was Book Stacks Unlimited in 1992, and three years later Amazon made history.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The first ever recorded transaction was made in 1994 by Phil Brandenberger. It was the first time encryption technology was used to facilitate an online transaction. In the mid-1990s, giants Amazon and Alibaba changed the face of the retail industry.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Advantages and disadvantages of e-commerce<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Photo source: <\/span><span style=\"font-weight: 400;\">https:\/\/unsplash.com\/photos\/wcWN29NufMQ<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16359 size-large\" src=\"https:\/\/kodingtech.com\/wp-content\/uploads\/2023\/02\/gilly-wcWN29NufMQ-unsplash-1024x683.webp\" alt=\"\" width=\"1024\" height=\"683\" srcset=\"https:\/\/kodingtech.com\/wp-content\/uploads\/2023\/02\/gilly-wcWN29NufMQ-unsplash-1024x683.webp 1024w, https:\/\/kodingtech.com\/wp-content\/uploads\/2023\/02\/gilly-wcWN29NufMQ-unsplash-300x200.webp 300w, https:\/\/kodingtech.com\/wp-content\/uploads\/2023\/02\/gilly-wcWN29NufMQ-unsplash-768x512.webp 768w, https:\/\/kodingtech.com\/wp-content\/uploads\/2023\/02\/gilly-wcWN29NufMQ-unsplash-1536x1024.webp 1536w, https:\/\/kodingtech.com\/wp-content\/uploads\/2023\/02\/gilly-wcWN29NufMQ-unsplash-2048x1365.webp 2048w, https:\/\/kodingtech.com\/wp-content\/uploads\/2023\/02\/gilly-wcWN29NufMQ-unsplash-18x12.webp 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Is it worth opening an eCommerce business in Romania? We&#039;ll leave it to you to draw a conclusion after we present you with the list of advantages and disadvantages.\u00a0<\/span><\/p>\n<table style=\"border: 1px solid black; border-collapse: collapse;\">\n<tbody>\n<tr>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">eCommerce business advantages<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Disadvantages of eCommerce business<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">You have access to global markets<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Customer support can have certain limitations, especially if you don&#039;t implement it properly or don&#039;t have enough employees.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Your business can run 24\/7 \u2013 now with the help of AI assistants<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">The customer cannot test the product in the store, so the return rate will be slightly higher.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Reduced costs compared to traditional stores<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Long waiting time to receive the product<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">You can automatically manage product inventory<\/span><\/td>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">Poor security of certain eCommerce sites<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">With the help of information obtained from <\/span><a href=\"https:\/\/kodingtech.com\/en\/what-is-a-database-types-of-elements-and-examples\/\"><span style=\"font-weight: 400;\">databases <\/span><\/a><span style=\"font-weight: 400;\">that you created from customer interactions, you can do precision marketing<\/span><\/td>\n<td style=\"border: 1px solid black;\"><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">You reduce costs because you sell directly to customers and you no longer need physical stores<\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">You can test products, brands or services with minimal upfront investment<\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">You can offer self-service options for customers, so you can keep a small sales staff.<\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">You can scale your business quickly and with some low costs, especially if you benefit from <\/span><a href=\"https:\/\/kodingtech.com\/en\/it-solutions\/it-services\/\"><span style=\"font-weight: 400;\">IT services<\/span><\/a><span style=\"font-weight: 400;\"> suitable<\/span><\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid black;\"><span style=\"font-weight: 400;\">You can personalize interactions with customers and over time you can recommend products to their taste<\/span><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">What do you think, is it worth the investment? We think so!<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Types of merchants and types of eCommerce<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Not all eCommerce businesses do the same thing or target the same audience. So, there are three main types of merchants:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">those who sell physical products;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">those who sell digital products;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">those who sell services online.\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">In addition, depending on the target audience, there are several types of eCommerce:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Business to business (B2B), in the case of transactions between two companies\/firms;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Business to consumer (B2C), in the case of transactions between companies and customers;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consumer to consumer (C2C), in the case of transactions between two consumers;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consumer to business (C2B), in the case of transactions between a consumer and a company, but the customer is the company, not the consumer;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Business to administration, in the case of transactions between companies and the government;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consumer to administration, in the case of transactions between individuals and the government;<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">The challenges that an e-commerce business may face<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Although, in theory, anyone can start an eCommerce business, the process is not for everyone. So, we would like to talk a little about the challenges you may encounter along the way.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The first obstacle you will have to overcome is the potential buyer&#039;s lack of trust in your business. How can they know that they can trust your company, your products, or the payment system on your website? The safest option will be to use reliable payment solutions and verification systems that ensure the integrity of the information that customers enter on the site.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Then, technical issues come in. What do you do if there are problems with the site, problems related to the way it was coded? How do you design an image on the site if you have no knowledge of web design? Surround yourself with specialists and turn to <\/span><a href=\"https:\/\/kodingtech.com\/en\/it-solutions\/\"><span style=\"font-weight: 400;\">IT solutions<\/span><\/a><span style=\"font-weight: 400;\"> of quality.\u00a0<\/span><\/p>\n<p>If you already have a website that is currently not generating sales, you will need to consider optimization services.<\/p>\n<p><span style=\"font-weight: 400;\">Not to mention the competition, the market is almost saturated. So, you&#039;ll need something special to stand out.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">The best e-commerce website platforms<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Without them, online commerce simply wouldn&#039;t exist. You can use these tools to create an eCommerce site without too much hassle. The most popular ones are Shopify, Magento, BIgCommerce, or WooCommerce.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These services have a friendly pricing plan, provide you with all the tools you need to develop a website from scratch, and offer countless scaling options as your business grows. Which one is right for your business? It depends. Shopify is very intuitive, WooCommerce is cheaper, Magento allows you a lot of customization options, and Big Commerce is suitable for businesses that grow very quickly. What do you need?\u00a0<\/span><\/p>\n<p>Even though time has passed, the big players have remained the same. WordPress (with WooCommerce \u2013 has remained the most accessible and flexible CMS, especially in the context where you choose <a href=\"https:\/\/stringtech.ro\/creare-site\/\" target=\"_blank\" rel=\"noopener\">the right website creation services<\/a>. Keep in mind that you don&#039;t want a heavy theme or template, you need something semi-custom and fast hosting!<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">E-commerce marketplaces you could collaborate with<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Selling only through your own online store can limit your sales, at least at first. This gives you the option to expand into other eCommerce markets. We advise you to choose the option of paying a commission on each transaction. You could collaborate with one or all of the platforms below:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Amazon, where you can sell practically anything;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">eBay, an online store that stands out thanks to its auction system that can bring you much higher amounts than you ever dreamed of;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Alibaba, a marketplace for both manufacturers and suppliers, as well as exporters, importers, wholesalers, and so on;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Etsy, especially ideal for handmade products.\u00a0<\/span><\/li>\n<li aria-level=\"1\">We also add eMag, which is now the largest marketplace in Romania.<\/li>\n<\/ul>\n<p>The best part is that if you choose the right partner, they can help you automatically sync your product feed with these marketplaces.<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Is the combination of eCommerce and social media successful?\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Do you need social media for your eCommerce business? No. But you do need social media to increase your sales. Social platforms can help you advertise and create a brand image that will later be easily recognizable. Basically, a customer can buy directly from your social media page or be redirected to your online store.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Use a platform like Facebook, Pinterest, Instagram or Twitter to showcase your products and\/or services in the form of pictures or videos. The consumer will discover the product and place an order on your website if it catches their attention.<\/span><\/p>\n<p>Meanwhile, TikTok has become a huge driver for online sales.<\/p>\n<p>A modern approach is that you can use the shops of these social networks without going through a classic site.<\/p>\n<p>&nbsp;<\/p>\n<h2>AI is now an important factor in eCommerce!<\/h2>\n<p>With the help of personal assistants, users receive real-time recommendations. Most often, links to online stores are organically introduced into the conversation with the AI assistant as a solution to a question.<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">How to set up an e-commerce business<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We&#039;re going to assume that you were either already determined when you found this article, or you liked it enough to convince you to start your own business. Whatever the case, we also want to offer you some tips on how to set up an eCommerce website.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are the steps I suggest you follow:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">choose an eCommerce platform suitable for your needs;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">make sure the website has an attractive design;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">upload only quality pictures of the products\/services you offer;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">provides customers with an easy-to-navigate website with an intuitive design;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">make sure you have a USP, a unique selling proposition. In short, something that differentiates you from the competition;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">create a blog and a page <\/span><i><span style=\"font-weight: 400;\">About us<\/span><\/i><span style=\"font-weight: 400;\"> and one of <\/span><a href=\"https:\/\/kodingtech.com\/en\/contact\/\"><i><span style=\"font-weight: 400;\">Contact<\/span><\/i><\/a><span style=\"font-weight: 400;\">, for example;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">optimizes content from an SEO point of view;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">improve customer relations, for example, through live chat. Don&#039;t forget to ensure <\/span><a href=\"https:\/\/kodingtech.com\/en\/information-security-is-important\/\"><span style=\"font-weight: 400;\">information security<\/span><\/a><span style=\"font-weight: 400;\">. In this regard, learn more about <\/span><a href=\"https:\/\/kodingtech.com\/en\/gdpr-data-protection-company-guide\/\"><span style=\"font-weight: 400;\">GDPR<\/span><\/a><span style=\"font-weight: 400;\">;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">make sure you have an unbeatable product shipping strategy in place;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">ensure <\/span><a href=\"https:\/\/kodingtech.com\/en\/it-solutions\/it-security\/\"><span style=\"font-weight: 400;\">IT security<\/span><\/a><span style=\"font-weight: 400;\"> of your site. You may also need <\/span><a href=\"https:\/\/kodingtech.com\/en\/what-is-it-consulting-and-what-are-its-benefits\/\"><span style=\"font-weight: 400;\">IT consulting<\/span><\/a><span style=\"font-weight: 400;\"> in this sense;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use social media to increase your brand&#039;s reputation, but also to direct traffic to your website.\u00a0<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Now you have the basic information. You can pick up the rest as you go!\u00a0<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Avand in vedere potentialul extraordinar al internetului la ora actuala, n-a existat nicicand in istorie un moment mai bun pentru a-ti deschide un business online. Si pentru ca, totusi, conceptul de e-Commerce are deja o vechime, iti sugeram sa inveti putin despre el inainte de a te arunca in aceasta aventura. Categoric, vei face si [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":14663,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"categories":[5],"tags":[],"class_list":["post-14662","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kodingtech"],"_links":{"self":[{"href":"https:\/\/kodingtech.com\/en\/wp-json\/wp\/v2\/posts\/14662","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kodingtech.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kodingtech.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kodingtech.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kodingtech.com\/en\/wp-json\/wp\/v2\/comments?post=14662"}],"version-history":[{"count":2,"href":"https:\/\/kodingtech.com\/en\/wp-json\/wp\/v2\/posts\/14662\/revisions"}],"predecessor-version":[{"id":16360,"href":"https:\/\/kodingtech.com\/en\/wp-json\/wp\/v2\/posts\/14662\/revisions\/16360"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kodingtech.com\/en\/wp-json\/wp\/v2\/media\/14663"}],"wp:attachment":[{"href":"https:\/\/kodingtech.com\/en\/wp-json\/wp\/v2\/media?parent=14662"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kodingtech.com\/en\/wp-json\/wp\/v2\/categories?post=14662"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kodingtech.com\/en\/wp-json\/wp\/v2\/tags?post=14662"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}